Frequently Asked Questions

Studying with London College of Professional Studies offers a range of benefits for students seeking flexible and career-focused education. The college provides fully online learning, allowing students to study at their own pace from anywhere in the world. This makes it ideal for both full-time learners and working professionals.

Courses are accredited by recognised UK awarding bodies, which means the qualifications are valued by employers and universities. Students also receive dedicated tutor support, including guidance and feedback on assignments throughout their course.

LCPS offers practical, industry-relevant programmes that can help improve employability and provide progression routes to higher education, including university top-up degrees. Overall, LCPS combines flexibility, quality education, and strong academic support to help students achieve their personal and professional goals.

Your study schedule is flexible, and you can complete your course in as much or as little time as you need within the allowed course duration.

Although our distance learning courses are time flexible, each course still has a completion limit. Please check the individual course page under Course Duration, as this can vary depending on the qualification.

This means you can manage your studies around your personal and professional commitments, but all assignments must be completed within the given timeframe. If you are unable to finish on time, you may need to request an extension or re-enrol, depending on the college policy.

When you enrol on your chosen course, you will receive your personal tutor details. Your tutor will support you with questions, explanations, and assignment guidance through email or the learning portal.

If you need help, simply message your tutor through the portal or by email, and they will respond with the support you need. Your tutor will also mark your assignments and give you feedback so you know how to improve.

As LCPS is a distance learning college, tutors do not routinely check in unless you contact them first, so you should reach out whenever you need support.

You will send your work to your personal course tutor for marking and feedback. Once you successfully complete the course, you will be awarded your certificate.

No. LCPS teaches learners from all over the world. One of the main benefits of distance learning is the flexibility to study from anywhere.

If you would like more information, please contact us and one of our Education Specialists can assist you by telephone or email.

If you change your mind, we may be able to offer you the opportunity to transfer to another course. Fees may apply depending on how far you have progressed in your original course.

If you wish to cancel your enrolment, you may be entitled to a refund within the 14-day cooling-off period from the date of purchase. For full details, please refer to our terms and conditions.

This depends on the course you complete. For most courses, your qualification certificate will usually take between five and ten weeks to arrive after successful completion.

General queries and questions are normally answered within 48 hours during working hours. Marking and detailed feedback on submitted work usually takes between five and seven days.

Yes. All LCPS courses are accredited by recognised awarding bodies.

When you choose to study online, you will receive a welcome email from the admissions team. This includes your student guide, welcome pack, portal login details, and other useful information to help you get started.

You will usually receive your marked work, along with tutor feedback, within five to seven days of submission.

Yes. As part of your enrolment, you receive unlimited tutor support for the duration of your course. Your tutor will help guide you through the course and will also mark your work and provide feedback.

We have a team of enrolment specialists available to answer questions about any course before you enrol. You can use the live chat in the bottom right-hand corner of the website or call us on 02036320968.

Your e-learning login details are normally sent by email within four to six hours of your order being processed. If you have not received them, please check your junk or spam folder first, as they can sometimes be filtered there.

If you still cannot find them, please contact us for assistance.

You can request your Student ID Card from the Learner Services team by emailing info@lcps.org.uk 14 days after your enrolment. There is a fee of £30.

Once requested, your card usually takes two to three weeks to arrive at your home address. You will also receive an email and a letter confirming your card order.

You will receive an email from your course supervisor after enrolment. If you have questions related to assignments or classes, you can contact your tutor directly.

For other issues, such as portal access or assignment submission, please contact the student support team. All relevant contact details will be included in your welcome pack.

• Telephone: 02036320968 and select option 3
• Email: support@lcps.org.uk

You can submit assignments through your student portal. If you are studying via online learning, separate instructions on how to submit your work will be available when you log in to your course materials.

It is recommended that you submit one assignment at a time and wait for tutor feedback before moving to the next. This helps you benefit from your tutor’s guidance in future assignments.

Unless agreed by the academic department, you cannot re-submit work for a higher grade once you have passed an assignment. Only referred assignments can be re-marked, and when a referred assignment is completed successfully, it can only receive a Pass grade.

If you do not pass an assignment the first time, your tutor will provide feedback to help you improve and re-take it. We do expect each submission to be your best effort.

Students are allowed a maximum of two attempts. If you still do not pass after that, there is a charge of £50 per unit for further re-assessment.

There is a set time limit for tutor support, which can vary by course, although many courses allow up to 18 months. This period includes tutor guidance, assignment marking, and feedback.

If your tutor support expires, tutors are unable to mark your work, even if it was submitted shortly before the deadline. For this reason, you should leave enough time for marking and possible referral feedback before your support ends.

If you submit an assessment within 10 days of your tutor support expiring, it is unlikely that it will be marked before the support period ends.

If it looks like you may not complete your course on time, you can contact Learner Services and request an extension to your tutor support. Extensions are subject to a fee, and the number of extensions available may depend on the course and awarding body.

To apply for an extension, please email support@lcps.org.uk.